Shipping & returns

Clear expectations, so there are no surprises — and fewer support tickets.

Tracked worldwide shipping

We ship globally from our fulfillment partner with tracking.

7–15 business days

Estimated delivery window once your order ships.

30-day returns

No-questions refunds on unopened items.

Fulfillment partner

Orders are picked, packed, and shipped by CJdropshipping.

Shipping times

RegionEst. delivery
United States & Canada7–12 business days
United Kingdom & EU8–14 business days
Australia & New Zealand10–15 business days
Rest of world10–20 business days

Times are estimates from our fulfillment partner and may vary with customs processing. You'll get a tracking link when your order ships.

Returns

  1. 1Email support@aistoo.com within 30 days of delivery with your order number.
  2. 2We'll send a return label and instructions for unopened items.
  3. 3Refunds are issued to your original payment method once the return is received.
Questions about an order? Contact us or email support@aistoo.com.